Price Guarantee | Custom Home Furniture Galleries
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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 910-799-4010 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

365 Day Low Price Guarantee

  • If you find the same furniture or bedding at a delivered price for less at another store in NC, with the same level of services, Custom Home Furniture Galleries will refund the difference.
  • Within the first 30 days from your date of sale, you may choose either a refund of the price difference or a store credit equal to 120% of the price difference. After 30 days, you will receive 100% of the difference in store credit.
  • If CHFG offers the product you purchased at a lower price within 30 days from your date of sale, we will refund the difference or give 120% of the difference in store credit.
  • Matching quote must be in writing on the store’s letterhead.
  • Items being matched must have same model numbers, features and warranties.
  • CHFG does not price match buying club prices, typographical errors, stores or websites that have an unacceptable or poor rating from the BBB.
  • The price guarantee excludes floor samples, going-out-of-business sales, clearance items, close-outs, damaged or as-is items, and other limited quantity or out of stock items.
  • CHFG will not price match to a local competitor’s price that has already been reduced by a price match.
  • CHFG reserves the right to verify all information.
  • Certain promotions and manufacturers’ restrictions may be excluded.
  • Store credit must be used within 180 days of date credit is issued.