Employee Spotlight

Julie Glew Crouch
General Manager

Joined Custom Home: 2013
Hometown: Newport, NC
Education: East Carolina University
Hobbies: Spending time with my husband, Daniel, & our two dogs, Nattie & Minnie-Moose, usually near the water.
Fun Fact: The performing arts (orchestra, band, winterguard) heavily incfluenced by childhood, & I believe is what lead me to the interior design world.

Jasmine Best
Store Manager

jasmine@shopcustomhome.com

Joined Custom Home: 2020
Hometown: Casa Grande, AZ
Education: Mount Olive University
Hobbies: Beach days, firepit nights, & family dinners with my husband, kids & parents.
Fun Fact: My biggest accomplishment in life is being a mom to my four amazing children!

Andrew Carpenter
Sales Supervisor & Mattress Specialist

andrewcarpenter@shopcustomhome.com

Joined Custom Home: 2026
Hometown: Culpeper, VA
Education: Virginia Commonwealth University
Hobbies: Reading, gardening / plant lover, going to the beach, and all things outdoors.
Fun Fact: I was a "band kid" - marching band, concert band, wind ensemble and jazz. My favorite instrument was the bassoon. I can still play and read music today.

Nicholas Hartson
Warehouse Supervisor

gallerieswarehouse@shopcustomhome.com

Joined Custom Home: 2025
Hometown: Seminole, FL
Hobbies: Golf, disc golf, gardening, birdwatching & playing in a local darts league.
Fun Fact: I love traveling to England. I have a lot of family there, & I enjoy walking around the cities, castles & countryside.

John Rainey
Sleep Shop Manager

johnrainey@shopcustomhome.com

Joined Custom Home: 2013
Hometown: Cherry Hill, NJ
Education: University of Delaware
Hobbies: Going to the beach to freestyle frisbee & spending time with family & friends.
Fun Fact: I had enough sense to leave Delaware / the North to move to Dixie in 1989.

Rodney Pallang
Showroom Design Specialist

rodney@shopcustomhome.com

Joined Custom Home: 2001
Hometown: Maysville, NC
Education: Coastal Carolina Community College
Hobbies: Being outdoors & spending time with family.
Fun Fact: I grew up spending every other Christmas in Bogota, Columbia in South America.

Brenda Ellingson
Showroom Design Specialist

brenda@shopcustomhome.com

Joined Custom Home: 2007
Hometown: High Point, NC
Education: High Point University
Hobbies: Boating, gardening, traveling, & cooking.
Fun Fact: I have traveled to Greece with my daughters, crossed Canada on a train, been on a hot air balloon ride, & have gone zip lining.

Jane Excell
Showroom Design Specialist

jane@shopcustomhome.com

Joined Custom Home: 2008
Hometown: Charlotte, NC / Wilmington, NC
Education: Appalachian State
Hobbies: Relaxing by the pool, gardening, puzzles, & listening to music.
Fun Fact: I once worked as the only female lineman for the telephone company - I could climb a telephone pole with gaff hooks strapped to my legs!

Shirley Outlaw
Showroom Design Specialist

shirley@shopcustomhome.com

Joined Custom Home: 2008
Hometown: Stoneville, NC
Education: University of North Carolina - Wilmington
Hobbies: Spending time with family & friends.
Fun Fact: I have completed a marathon & a triathlon.

Joan Manor
Showroom Design Specialist

joan@shopcustomhome.com

Joined Custom Home: 2010
Hometown: Winston-Salem, NC / Carolina Beach, NC
Education: Cosmetology School
Hobbies: Going to the beach, thrifting, & yard work.

Isabelle Ireland
Showroom Design Specialist

isabelle@shopcustomhome.com

Joined Custom Home: 2014
Hometown: Arlington, VA
Education: Florida International University
Hobbies: Going to the beach, traveling to new destinations, & enjoying new restaurants.
Fun Fact: I furnished Rush Limbaugh's Palm Beach Estate.

Lindsay Baker
Showroom Design Specialist

lindsay@shopcustomhome.com

Joined Custom Home: 2016
Hometown: Wilmington, NC
Education: Cape Fear Community College
Hobbies: Spending time outside, gardening, & being with my family & two dogs, Beau & Caesar.
Fun Fact: I am known at work as the "girl who cut her finger cutting an avocado" - I am walking PSA for being careful when cutting avacados.

Katherine Tompkins
Showroom Design Specialist

katherine@shopcustomhome.com

Joined Custom Home: 2020
Hometown: Secane, PA
Education: Delaware County Community College
Hobbies: Traveling, going to the beach, reading, & enjoying restaurants.
Fun Fact: I have visted New Zealand, Australia, & Italy.

Nicole Elsaesser
Showroom Design Specialist

nicole@shopcustomhome.com

Joined Custom Home: 2021
Hometown: Veldhoven, Netherlands
Hobbies: Viting my kids, traveling, & going to the beach.
Fun Fact: I was born & raised in Netherlands so I take yearly girls trips there with my two daughters.

Terry McEachern
Showroom Design Specialist

terry@shopcustomhome.com

Joined Custom Home: 2023
Hometown: Minneapolis, MN
Hobbies: Spending time with my grandkids & working out.
Fun Fact: Make-A-Wish sent my family to Hawaii for my son's wish.

Michael Steiner
Showroom Design Specialist

michael@shopcustomhome.com

Joined Custom Home: 2025
Hometown: Orange, CA / Beaver Falls, PA / Wilmington, NC
Education: East Carolina University
Hobbies: Hiking, biking, kayaking, sailing, & thrifting.
Fun Fact: I spent my 40th Birthday in Barcelona & burst into tears when everyone wished me a happy birthday in the middle of the Sagrada Familia.

Sophie Keeter
Showroom Design Specialist

sophie@shopcustomhome.com

Joined Custom Home: 2025
Hometown: Nashville, TN / Wilmington, NC
Education: Liberty University
Hobbies: Being outside or on the water, getting coffee at Social, & learning how to make sourdough.
Fun Fact: I climbed over 4,0000 ft. in 1.5 miles at Olympic National Park to reach a lake tucked in the mountains.

Debbie Gauzza
Purchasing Associate

office@shopcustomhome.com

Joined Custom Home: 2025
Hometown: Washington DC
Education: Eastern University
Hobbies: Beach volleyball, tennis, & enjoying local restaurants.
Fun Fact: I was in the local theater production of Mary Poppins in the tap dance sequences.